PBX For Business

A PBX (Private Branch Exchange) system is a telephone system used by businesses to manage incoming and outgoing calls. It is essentially a private telephone network that is used within a company to connect all the telephone extensions to each other, as well as to the public telephone network.

In a traditional PBX system, the system is physically installed on-site at the company's office, and it is connected to the public telephone network through a series of lines and trunks. When an incoming call is received, the PBX system routes the call to the appropriate extension based on the caller's input or the availability of the intended recipient. Outgoing calls are also routed through the PBX system, allowing employees to make calls using their extension number.

One of the main benefits of a traditional PBX system is that it provides a centralized system for managing all telephone communications within a company. This can make it easier for businesses to handle a large volume of calls and ensure that calls are routed to the correct extension. This cn also be done with a VoIP based PBX system.

The main difference is that traditional PBX systems can are expensive to install and maintain, as they require a dedicated on-site infrastructure and hardware. They also often require a significant upfront investment, which may not be feasible for smaller businesses.

In contrast, a VoIP (Voice over Internet Protocol) PBX system uses the internet to transmit phone calls, rather than traditional telephone lines. This means that it can be accessed from any location with an internet connection, and it does not require the same level of on-site infrastructure as a traditional PBX system.

One of the main benefits of a VoIP PBX system is its flexibility and scalability. It can be easily modified and expanded to meet the changing needs of a business, and it can be accessed from any location with an internet connection. This makes it an ideal solution for businesses with multiple locations or employees who need to be able to make and receive calls while on the go.

VoIP PBX systems come in two basic formats, On-site, and Hosted. Both are typically more cost-effective than traditional PBX systems, and depending on your business one will be more beneficial to you over the other. Our VoIP Business experts would love opportunity to work with you to determine which would be easier to set up and maintain, as they do not require the same level of technical expertise. Working with you to provide you the best possible service while being cost effective is exactly what we do.